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frequently asked questions

1. Are you produces real jade?
Yes 100% guaranteed of natural jade,never heated or chemical treatment.

2. What payment methods do you accept?
We accept paypal, debit&credit card, bank transfer, Western Union, Money Gram and bitcoin as payment method.

3.How can I track my order?
You can track your order by clicking the link found in the shipping confirmation email which you will receive after we ship it.

4.What's the delivery time for my order?
Shipping time is about 5-7 business days. From China to destination area. Excluding weekends and holidays.
*Contact us if you have any questions before placing your order. Email: [email protected]

5. How do I figure out my jade bangle size?
Finding the right size for your jade bangle is very important. We have create a sizing tutorial for you to find the right size jade bangle to ensure the best fit.

6. I would like a return, how can I request a return or exchange?
The return process is very easy! You can reach out to us here, or start a live chat with us in the chat box below! If you would like an exchange, you can reach out to us by letting us know what you would like to exchange. We can send you a link to pay or refund the difference.